Carer helping senior with walker in garden-1-1-1

Keeping Everyone Safe

Even as the COVID-19 pandemic has continued, Cedarhurst team members have consistently followed policies which directly ensures safety for everyone. For residents, team members and friends, Cedarhurst communities will always be as safe, inspiring, and as strong as possible.


Essential Policies

Where the pandemic has changed the game, we’ve changed to keep up. We’ve created – and rigorously follow – policies on visitors, third-party essential medical personnel, and resident and team member travel 


Continuous Updates

Keeping up with COVID-19 developments has meant actively monitoring media, public health authorities, hospital sources and CDC updates – and adjusting our policies and behaviors accordingly.  


Staff Programs & Training

We love our team members, so we:

  • Created a multidisciplinary corporate COVID-19 Response Team supporting local communities and our entire organization.

  • Set up daily, mandatory team member training on COVID-19 policies, precaution, and prevention.

  • Collected the details about team members’ other healthcare employment, spouse or roommate employment, and children’s schools/daycares so we can smartly prevent cross-contamination from a known COVID-19 site to a Cedarhurst location. 

  • Opened and monitored 24/7 a dedicated email inbox for team member questions. 


Timely Testing

To keep track of what's happening, we test.

  • We partner with a private lab so we can test residents and team members onsite when they show symptoms – and get results within 24-72 hours. 

  • For those showing signs and symptoms, we offer nasal and saliva testing, plus rapid tests. 

  • Our mobile response team travels to any community that needs testing. 

  • Daily, we screen residents for COVID-19 – including temperature checks. 

  • Also daily, we screen all team members and essential third-party healthcare workers. 


PPE Readiness

Being ready is an easy way to show we care, and we keep our PPE (Personal Protective Equipment) well stocked – with inventory continually reassessed – throughout our communities. Plus, we’ve secured on-site oxygen concentrators for emergency use. 

Female staff member supporting female resident getting out of chair

Enriching Daily Life

It’s how life is now, and we’re determined to make the best of it – and find joy, too. 

Ensuring Our Residents Stay Connected

  • We coordinate video and audio communications between residents and families. 
  • In-person visits are cherished while being wisely and safely managed. 
  • Each community now offers new “Cedar Coves,” the designated, safely maintained visitation areas for residents and families. 
  • We’ve also created dedicated outdoor visitation areas. 
  • Visitors receive our Signs & Symptoms screening, including a temperature check. 
  • We keep families informed by communicating via CareMerge and through our new text message alert system.  
  • We regularly share important updates via social media.  
  • Two-way cameras in apartments where residents have tested positive help families monitor and communicate with their loved ones – and gain a little more peace of mind
  • We offer our Pair to Prepare Program, a simple way to ease new residents into life at Cedarhurst – with the comfort, companionship and support of a loved one by their side. 
  • We provide a Cedarhurst Staycation Program to encourage family members to “vacation” with their loved ones in the community while following all COVID-19 policies and procedures. 
Residents reading and playing pool

Finding Strength & Connection

New relationships provide new opportunities. From expanding our resident support system to forming new partnerships, we're dedicated to keeping our residents connected. 

Our New Partnerships

  • Washington University in St. Louis and Create Circles Companionship Calls so we can offer a program of virtual companionship. 

  • Local musicians willing to provide residents with outdoor concerts. 

  • We use Zoom as our company-wide platform to make high-quality virtual tours simple.
residents having coffee at a table and laughing

Visiting With Care

We welcome new and prospective residents, as well as their families and friends. Find your community and then let us know you’d like to visit. We’ll gladly set up a virtual tour or – when possible – arrange a safe in-person visit.  

We persevere in creating and maintaining communities where every person can feel loved, valued, supported and able to safely live life to the fullest. 



For the sake of residents, families, and our big-hearted staff, we now require all new hires to be vaccinated. All current staff were required to get the vaccine by January 1, 2022.


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